RETURN & REFUND POLICIES

At The Good Ritual, we want you to feel confident and happy with your purchase. Here’s how we handle returns and exchanges to ensure a smooth experience:

- Returns or exchanges are accepted within 7 days of receiving your order.
- Items must be unworn, unused, and in their original packaging, with proof of purchase.
- Sale items are only eligible for exchange.

Important to Note
- We kindly ask that items are not tried on while the courier is waiting. Please decide whether to accept the order or inform the courier if you choose not to receive it.

Return Process
1. If you request a return or exchange, we’ll arrange a courier to collect and inspect the item.
2. Once approved, we’ll process your refund via Instapay or proceed with your exchange.
3. Return/exchange shipping costs are the customer’s responsibility.

Contact Us
If you have any questions or need assistance, email us at info.thegoodritual@gmail.com. We’re here to help and ensure you have the best experience with us!

Thank you for choosing The Good Ritual!